Gregory, Robert Wayne

[["dc.bibliographiccitation.firstpage","5"],["dc.bibliographiccitation.issue","2"],["dc.bibliographiccitation.journal","Scandinavian Journal of Information Systems"],["dc.bibliographiccitation.lastpage","28"],["dc.bibliographiccitation.volume","23"],["dc.contributor.author","Beck, Roman"],["dc.contributor.author","Schott, Katharina"],["dc.contributor.author","Gregory, Robert W."],["dc.date.accessioned","2020-01-29T09:38:19Z"],["dc.date.available","2020-01-29T09:38:19Z"],["dc.date.issued","2011"],["dc.description.abstract","Research on global multivendor information systems development (ISD) outsourcing projects has uncovered several management challenges, resulting mainly from the complexity of coordinating multiple vendors across geographical locations. However, a gap persists regarding effective management practices in this context. This study employs an exploratory, single-case study design with grounded theory techniques to generate new, empirically grounded theory regarding mindful management practices. In particular, (1) relational knowledge should be viewed as an enabler but not as a standard recipe for interfirm cooperation, (2) cross-organizational trial-and-error learning processes should be leveraged early in the project, (3) intervendor power relations should be determined on the basis of expertise, and (4) multichannel communication should be structured around the context. These four practices are supported by theoretical insights drawn from organizational mindfulness theory: commitment to resilience, preoccupation with failure, under-specification of structures, and sensitivity to operations. Therefore, the papers main theoretical contribution is the introduction and extension of organizational mindfulness to the domain of global multivendor sourcing, marking an important first step for extending prior theory to the context of interorganizational exchange relationships and networks, with key implications for research and practice."],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/62871"],["dc.language.iso","en"],["dc.relation.issn","0905-0167"],["dc.title","Mindful Management Practices in Global Multivendor ISD Outsourcing Projects"],["dc.type","journal_article"],["dc.type.internalPublication","yes"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.artnumber","44"],["dc.bibliographiccitation.firstpage","1"],["dc.bibliographiccitation.journal","ICIS Proceedings"],["dc.bibliographiccitation.lastpage","18"],["dc.contributor.author","Beck, Roman"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.contributor.author","Prifling, Michael"],["dc.date.accessioned","2020-03-09T08:45:14Z"],["dc.date.available","2020-03-09T08:45:14Z"],["dc.date.issued","2008"],["dc.description.abstract","Prior research on the management of IT offshore outsourcing projects has focused on crosscultural issues or on project and relationship management issues. However, there is still a lack of understanding concerning effective management practices that help to overcome the challenges of client-vendor cultural distance in IT offshoring relationships. Therefore, the goal of this research is to increase our understanding of how the risks that result from this cultural distance in IT offshoring can be mitigated and which management practices must be employed. Thereby, we take both cross-cultural and project management issues into account and focus on the specific interplay between both elements. As research on this topic is scarce, we chose a theory-building and exploratory research design. We conducted an in-depth analysis of a single case from the financial services industry in Germany. Our findings suggest that cultural intelligence and IT project management techniques interact with each other in a reinforcing virtuous circle."],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63213"],["dc.language.iso","en"],["dc.relation.conference","29th International Conference on Information Systems, ICIS 2008"],["dc.relation.eventend","2008-12-17"],["dc.relation.eventlocation","Paris, France"],["dc.relation.eventstart","2008-12-14"],["dc.title","Cultural Intelligence and Project Management Interplay in IT Offshore Outsourcing Projects"],["dc.type","conference_paper"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","552"],["dc.bibliographiccitation.issue","4"],["dc.bibliographiccitation.journal","Das Wirtschaftsstudium"],["dc.bibliographiccitation.lastpage","553"],["dc.contributor.author","Beck, R."],["dc.contributor.author","Gregory, R. W."],["dc.date.accessioned","2020-03-03T14:09:19Z"],["dc.date.available","2020-03-03T14:09:19Z"],["dc.date.issued","2010"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63083"],["dc.language.iso","de"],["dc.relation.issn","0340-3084"],["dc.title","IT-Integration bei Bankenfusion"],["dc.type","journal_article"],["dc.type.internalPublication","yes"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","534"],["dc.bibliographiccitation.lastpage","537"],["dc.bibliographiccitation.volume","6105"],["dc.contributor.author","Weber, Sven"],["dc.contributor.author","Beck, Roman"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.contributor.editor","Winter, R."],["dc.contributor.editor","Zhao, J. L."],["dc.contributor.editor","Aier, S."],["dc.date.accessioned","2020-03-05T15:27:40Z"],["dc.date.available","2020-03-05T15:27:40Z"],["dc.date.issued","2010"],["dc.description.abstract","A challenge that IS researchers face in general is to combine the goals of generating new scientific knowledge while at the same time producing practically relevant research results, e.g., in the form of IT artefacts. To combine rigor and relevance, researchers and practitioners need to collaborate to develop and employ methods that enable both the systematic generation of scientific insights and the knowledge exchange between academia and industry. In this paper, we present the findings of a research project where we entered into an industry-academic collaboration with the financial services industry involving three software development and implementation projects. We adopted a design science research approach to accompany the project and to guide the scientific discovery process. In the course of our research process we developed an innovative research model that integrates our experiences from the research project with existing design science research mod"],["dc.identifier.doi","10.1007/978-3-642-13335-0_39"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63169"],["dc.language.iso","en"],["dc.publisher","Springer"],["dc.publisher.place","Berlin, Heidelberg"],["dc.relation.crisseries","Lecture Notes in Computer Science"],["dc.relation.isbn","978-3-642-13334-3"],["dc.relation.isbn","978-3-642-13335-0"],["dc.relation.ispartof","Global Perspectives on Design Science Research"],["dc.relation.ispartofseries","Lecture Notes in Computer Science;"],["dc.relation.issn","0302-9743"],["dc.relation.issn","1611-3349"],["dc.title","Design Science in Research Cooperations with the Industry: Findings from Three Prototyping Projects"],["dc.type","book_chapter"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","4092"],["dc.bibliographiccitation.lastpage","4101"],["dc.contributor.author","Weber, Sven"],["dc.contributor.author","Beck, Roman"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.date.accessioned","2020-03-05T11:42:51Z"],["dc.date.available","2020-03-05T11:42:51Z"],["dc.date.issued","2012"],["dc.description.abstract","A challenge that information system researchers face in general is to combine the goals of generating new scientific knowledge while at the same time producing practically relevant research results, e.g., in the form of IT artifacts. To combine both, researchers and practitioners need to collaborate to develop and employ methods that enable both the systematic generation of scientific insights as well as the knowledge exchange between academia and industry. In this paper, we present the findings of a research project where we entered into an industry-academic collaboration involving three software development projects. We used a design science research approach to observe and accompany the project and to guide the scientific discovery process. In the course of our research process we developed an innovative research model that integrates our experiences from a research project with existing design science research models."],["dc.identifier.doi","10.1109/HICSS.2012.163"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63158"],["dc.language.iso","en"],["dc.notes.preprint","yes"],["dc.publisher","IEEE"],["dc.relation.conference","45th Hawaii International Conference on System Sciences"],["dc.relation.eventend","2012-01-07"],["dc.relation.eventlocation","Maui, HI, USA"],["dc.relation.eventstart","2012-01-04"],["dc.relation.isbn","978-1-4577-1925-7"],["dc.relation.isbn","978-0-7695-4525-7"],["dc.relation.iserratumof","yes"],["dc.title","Combining Design Science and Design Research Perspectives--Findings of Three Prototyping Projects"],["dc.type","conference_paper"],["dc.type.internalPublication","yes"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.artnumber","147"],["dc.bibliographiccitation.journal","European Conference on Information Systems"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.date.accessioned","2020-03-06T08:40:46Z"],["dc.date.available","2020-03-06T08:40:46Z"],["dc.date.issued","2010"],["dc.description.abstract","There is a world-wide trend towards global cross-cultural networks of outsourcing relationships that are enabled by the extensive use of information- and communication technology (ICT). While ICT reduces national boundaries of global collaboration, cultural differences between outsourcers and vendor firms in offshore locations pose unique management challenges. This literature review analyzes the role of cultural differences between client and vendor companies and management practices in the information systems (IS) offshore outsourcing context. The analysis of the existing IS literature reveals limitations concerning prior conceptualizations of culture and cultural differences and provides ideas for future research on the effect of cultural differences as well as cultural, relationship, knowledge, and project management techniques. In particular, the existing literature can be grouped into formal and informal mechanisms as well as learning issues. Future research could adopt a more integrated and balanced perspective, taking into account formal and informal mechanisms and analyzing the interplay with learning issues."],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63174"],["dc.language.iso","en"],["dc.relation.conference","18th European Conference on Information System, ECIS 2010"],["dc.relation.eventend","2010-06-09"],["dc.relation.eventlocation","Pretoria, South Afrika"],["dc.relation.eventstart","2010-06-07"],["dc.title","Review of the IS Offshoring Literature: The Role of Cross-Cultural Differences and Management Practices"],["dc.type","conference_paper"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","223"],["dc.bibliographiccitation.issue","3"],["dc.bibliographiccitation.journal","Information, Technology & People"],["dc.bibliographiccitation.lastpage","241"],["dc.bibliographiccitation.volume","22"],["dc.contributor.author","Gregory, Robert"],["dc.contributor.author","Prifling, Michael"],["dc.contributor.author","Beck, Roman"],["dc.date.accessioned","2020-01-28T15:53:14Z"],["dc.date.available","2020-01-28T15:53:14Z"],["dc.date.issued","2009"],["dc.description.abstract","The paper presents a model explaining cross‐cultural interaction at the individual level in IT offshore outsourcing. The analysis shows that effective cross‐cultural interaction manifests itself in active cross‐cultural adaptation behavior, which is driven by motivational and cognitive factors. Cultural intelligence, including cognitive, motivational, and behavioral elements, is found to be an important driver for the development of a negotiated culture, characterized by trust‐based interpersonal relationships, shared understanding, and the effective resolution of conflicts in IT offshore outsourcing projects. Practical implications This study helps to understand how the emergence of a negotiated culture depends upon the cultural intelligence of individual project members. Practitioners need to focus on the accumulation of cultural intelligence in their project teams. Originality/value This study makes a theoretical contribution to the IT offshore outsourcing domain by presenting a model of individual‐level cross‐cultural interaction in this context. Furthermore, it represents one of the first qualitative case studies on cultural intelligence in IS."],["dc.identifier.doi","10.1108/09593840910981428"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/62867"],["dc.language.iso","en"],["dc.relation.issn","0959-3845"],["dc.title","The role of cultural intelligence for the emergence of negotiated culture in IT offshore outsourcing projects"],["dc.type","journal_article"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","1"],["dc.bibliographiccitation.lastpage","10"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.contributor.author","Beck, Roman"],["dc.contributor.author","Prifling, Michael"],["dc.date.accessioned","2020-03-06T13:15:54Z"],["dc.date.available","2020-03-06T13:15:54Z"],["dc.date.issued","2009"],["dc.description.abstract","In this paper the authors present the results of a research project that strives to fill a literature gap in IT offshore outsourcing research by analyzing clientside managerial mechanisms for the effective knowledge transfer from client to vendor organization. 31 qualitative interviews were conducted and analyzed using the grounded theory development methodology. A key finding is that client firms cannot rely solely on the capabilities of IT service providers and must actively involve themselves in the transfer, accumulation, and use of business knowledge, process knowledge, and functional knowledge in the client-vendor relationship."],["dc.identifier.doi","10.1109/HICSS.2009.93"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63188"],["dc.language.iso","en"],["dc.notes","Winner of the BEST PAPER"],["dc.relation.conference","42nd Hawaii International Conference on System Sciences"],["dc.relation.eventend","2009-01-08"],["dc.relation.eventlocation","Big Island, HI, USA"],["dc.relation.eventstart","2009-01-05"],["dc.relation.isbn","978-0-7695-3450-3"],["dc.relation.ispartof","Proceedings of the 42nd Hawaii International Conference on System Sciences"],["dc.relation.issn","1530-1605"],["dc.title","Breaching the Knowledge Transfer Blockade in IT Offshore Outsourcing Projects - A Case from the Financial Services Industry"],["dc.type","conference_paper"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.artnumber","285"],["dc.bibliographiccitation.firstpage","1"],["dc.bibliographiccitation.journal","Pacific Asia Conference on Information Systems"],["dc.bibliographiccitation.lastpage","16"],["dc.contributor.author","Weinrich, Timo"],["dc.contributor.author","Muntermann, Jan"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.date.accessioned","2018-08-27T14:23:54Z"],["dc.date.available","2018-08-27T14:23:54Z"],["dc.date.issued","2016"],["dc.description.abstract","This paper presents corporate digital infrastructure design principles of companies in the financial services industry dealing with data intensive service offerings. The design principles emerged by applying established techniques of the grounded theory method from data we collected in a one case B2B organization which transformed its IT infrastructure. We structured the company’s initial problem and identified associated problem requirements and mapping solution components. Based on this case-based design theory building work, we theorized the following design principles: (1) a bidirectional data exchange to enable for customer data integration, (2) the usage of a flexible data model for the data storage, (3) efficient data processing by reduced communication overhead, and (4) small reusable and modular software components enabling standardized, yet flexible customer solutions. Our research contribution is twofold: First we contribute to the emerging literature stream of digital infrastructures. In particular, we shed light on design choices to transform a historically grown IT infrastructure to align with the generative evolution of non-corporate digital infrastructures. Second, we link the findings to literature of co-creation by reflecting our design principles to the layers of IT-value co-creation and reveal interdependencies among these layers."],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/15582"],["dc.language.iso","en"],["dc.notes.status","final"],["dc.publisher","Association for Information Systems AIS Electronic Library ( AISeL )"],["dc.relation.conference","The 20th Pacific Asia Conference on Information Systems"],["dc.relation.eventend","2016-07-01"],["dc.relation.eventlocation","Chiayi, Taiwan"],["dc.relation.eventstart","2016-06-27"],["dc.relation.isbn","978-986-04-9102-9"],["dc.relation.ispartof","Proceeding of the 20th Pacific Asia Conference on Information Systems (PACIS 2016)"],["dc.title","Exploring Principles for Corporate digital Infrastructure Design in the Financial Services Industry"],["dc.type","conference_paper"],["dc.type.internalPublication","yes"],["dspace.entity.type","Publication"]]

[["dc.bibliographiccitation.firstpage","311"],["dc.bibliographiccitation.lastpage","319"],["dc.bibliographiccitation.volume","267"],["dc.contributor.author","Gregory, Robert Wayne"],["dc.contributor.author","Prifling, Michael"],["dc.contributor.editor","Barrett, M."],["dc.contributor.editor","Davidson, E."],["dc.contributor.editor","Middleton, C."],["dc.contributor.editor","DeGross, J. I."],["dc.date.accessioned","2020-03-09T09:08:48Z"],["dc.date.available","2020-03-09T09:08:48Z"],["dc.date.issued","2008"],["dc.description.abstract","Information technology vendors are continuously growing into global service providers. To reap the benefits of the changing global economy and gain a competitive advantage, providers need to see their client relationships as strategic assets and leverage them for expertise development and knowledge integration. How do IS service providers absorb knowledge from client relationships over multiple projects at multiple levels? How do IS service providers transfer and disseminate knowledge internally at and across multiple levels and integrate it to generate value-creating competencies? These questions are investigated in a longitudinal qualitative study employing interpretive case-study methods. The case included in the analysis is a 4-year IS outsourcing project between a large European bank and one of the largest Asian service providers. Services were delivered through a global virtual team, including offshore and onshore locations, and a particular strategy was employed to transfer knowledge cross-functionally, integrate this knowledge internally within the organization, and utilize it effectively in the global service delivery system. However, our initial analysis of the first interviews reveals that there was a discrepancy between the expected and actual performance of the service provider. Accordingly, the knowledge transfer and management processes need to be analyzed in more detail. With this research study, we aim at contributing to the domain of IS offshore outsourcing and services science as well as to the theory on vendor capabilities and knowledge management."],["dc.identifier.doi","10.1007/978-0-387-09768-8_22"],["dc.identifier.uri","https://resolver.sub.uni-goettingen.de/purl?gro-2/63215"],["dc.language.iso","en"],["dc.publisher","Springer"],["dc.publisher.place","Boston, MA"],["dc.relation.eisbn","978-0-387-09768-8"],["dc.relation.isbn","978-0-387-09767-1"],["dc.relation.ispartof","Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century"],["dc.relation.issn","1571-5736"],["dc.title","How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage"],["dc.type","book_chapter"],["dc.type.internalPublication","no"],["dspace.entity.type","Publication"]]